Store Merchandising Lead — Visuals, Pricing & Service

FashionUnited; Longview (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

Kohl's is seeking a Merchandising Lead to drive in-store merchandising, pricing, and customer service excellence. You will act as an expert in your departments and ensure brand standards while delivering a superior shopping experience.

In this role you will train associates, manage product placement, remerchandising, and signage, and partner with store leadership to uphold policies and protect stock. This position is on-site in a retail environment.

Qualifications

• Must be at least 18 years of age or older.
• Flexible availability, including days, nights, weekends and holidays.
• Strong verbal/written communication and interpersonal skills.

Responsibilities

• Execute store merchandising standards following merchandise and visual guidelines for product presentation.
• Maintain appropriate levels of product on the sales floor by remerchandising and replenishment as necessary based on sell through and seasonal changes.
• Execute timely and accurate merchandising according to company guidelines and brand standards.
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and efficiently.
• Follow and ensure adherence to all product protection standards, guidelines and company policies implemented to minimize product loss.
• Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards as directed by store leadership.
• Support and partner with other associates on merchandising incoming product with a focus on customer experience.
• All Lead roles at Kohl's are responsible for:
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues.
• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing.
• Accomplishing multiple tasks within established timeframes.
• Training, monitoring and reinforcing company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Other responsibilities as assigned

Skills

Strong communication

Customer service

Flexible availability

Teamwork

Job description

Kohl's is seeking a Merchandising Lead to drive in-store merchandising, pricing, and customer service excellence. You will act as an expert in your departments and ensure brand standards while delivering a superior shopping experience.

In this role you will train associates, manage product placement, remerchandising, and signage, and partner with store leadership to uphold policies and protect stock. This position is on-site in a retail environment.