Store Merchandising & Customer Experience Pro

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Health benefits and insurance

Job summary

The TJX Companies, Inc. - HomeGoods in Jacksonville, FL is seeking team members to deliver exceptional customer experiences, maintain a clean store, and support daily operations. You will engage with customers, promote loyalty programs, and ensure accurate checkout and merchandising standards.

The role requires strong communication, the ability to multi-task, and a flexible schedule to meet business needs. Previous retail experience is a plus, and you will work with team members to uphold safety

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers and colleagues.
• Promote credit and loyalty programs to customers.
• Accurately ring purchases/returns and provide correct change.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Support store recovery and cleanliness throughout the day.
• Participate in safety awareness and maintain a safe environment.
• Respect labor policies and loss prevention standards.
• Assist in other duties as assigned.

Skills

Customer service

Flexibility

Communication

Attention to detail

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. - HomeGoods in Jacksonville, FL is seeking team members to deliver exceptional customer experiences, maintain a clean store, and support daily operations. You will engage with customers, promote loyalty programs, and ensure accurate checkout and merchandising standards.

The role requires strong communication, the ability to multi-task, and a flexible schedule to meet business needs. Previous retail experience is a plus, and you will work with team members to uphold safety