Store Manager Whittier

The Salvation Army Southern California; Whittier (CA); On-site; USD 28,929; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Monthly Management Incentive Bonus

Medical, Dental, and Vision

Wellness Program Incentives

Retirement Plan

Employee Store Discounts

Employee Referral Bonuses

Job summary

A non-profit organization is looking for a Store Manager at its Whittier location. The role involves directing daily operations, supervising staff, and enhancing customer service. Candidates should have 2+ years of retail management experience and effective communication skills. This position offers a competitive pay rate of $21/hour and a range of employee benefits including career growth opportunities.

Qualifications

• Minimum of 2 years previous retail management/supervisory experience.
• Ability to accurately handle POS/cash register operations and cash transactions.
• Valid driver’s license and proof of insurance.

Responsibilities

• Planning and directing day-to-day operations of assigned store location.
• Developing strategies to improve customer service and drive store sales.
• Scheduling store employees and ensuring appropriate coverage.

Skills

Effective communication

Retail management experience

Cash handling

Education

High School diploma/GED

Job description

Pay Rate

$21.00 per hour, 45 hours per week.

About The Arc

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We appreciate the contributions of our valued employees toward the maintenance and effectiveness of the programs.

About Our Retail Team

Become part of the dedicated Retail Team at The Salvation Army. Together we can continue to serve and impact our local community through the commitment to “Do The Most Good” at our Whittier Thrift Store, which supports the Adult Rehabilitation Program.

Employee Benefits Offered

• Opportunity for career growth
• Paid time off
• Monthly Management Incentive Bonus
• Medical, Dental, and Vision
• Wellness Program Incentives
• Retirement Plan
• Optional benefits, including Pre-paid Legal Service, AFLAC, Pet Insurance
• Employee Assistance Program (EAP)
• Employee Store Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)
• Employee Referral Bonuses

Store Manager Responsibilities

• Planning and directing the day‑to‑day operations of assigned store location.
• Developing strategies to improve customer service, drive store sales and increase profitability as projected by budget and goals.
• Ensuring customer/donor needs are met by maintaining good community relations; complaints are resolved; and service is quick and efficient.
• Scheduling store employees to ensure appropriate coverage and coordinating daily morning and shift‑change team meetings.
• Supervising employees in performance of duties to ensure compliance with published directives and guidelines.
• Responsible for interviewing and processing hiring of new store employees.
• Providing training for new personnel on store policies and procedures.
• Issuing disciplinary warnings, conference reports, employee evaluations and goals.
• Ensuring the store is maintained and inventory levels are adequate.
• Ensuring timely completion of regular and accurate remainder entry from the sales floor.
• Managing Back Room Processing to ensure material handlers meet daily processing goals.
• Safeguarding cash in registers and safe, and banking cash receipts per ARC policy.
• Processing paperwork related to time and attendance compliance.
• Attending monthly district meetings and organizing store monthly meetings to keep personnel informed of new policies and directives.
• Ensuring safety measures are established and maintained consistently; conducting weekly store meetings.
• Implementing appropriate loss‑prevention measures.
• Performing other written and/or verbal duties as assigned by management.

Qualifications

• High School diploma/GED or equivalent.
• Minimum of 2 years previous retail management/supervisory experience.
• Ability to accurately handle POS/cash register operations and cash transactions.
• Valid driver’s license and proof of insurance.
• Pass background check, including criminal history and sex offender registry.
• Effective communication with management, staff, customers and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, drawers, clothing carts, merchandise carts, rolling racks, fixtures, and hand trucks.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Ability to perform duties with or without reasonable accommodation.

Schedule

Our stores operate 7 days per week. Work schedules are determined by management and employees must be flexible to ensure adequate store coverage. Full‑time associates may be scheduled for any full‑time shift, including evenings, weekends, and holidays.