Store Manager - West Los Angeles

Joe & the Juice / United States; Santa Monica (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Joe & the Juice in Santa Monica is seeking a Store Manager to lead daily operations, delivering best-in-class guest experiences while meeting store targets. You’ll oversee team development, ensure adherence to policies, and drive EBITDA through cost-conscious, high-energy service.

You will recruit, onboard, and retain a highly engaged team, cultivate a culture centered on the company virtues, and turn guests into returning customers through leadership and operational excellence.

Qualifications

• Experience in retail or hospitality management preferred.
• Proven ability to lead a diverse team.
• Strong customer service orientation.

Responsibilities

• Lead, inspire, and develop team members in alignment with company virtues and operational principles.
• Act as a role model of company values and foster a positive, high-performance culture.
• Ensure clear communication of expectations and accountability across the team.

Job description

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Inclusion
• Growth

For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

ABOUT JOE & THE JUICE

Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: EnsuringOperational Requirementsare upheld, a high degreeofEmployee Engagementleading to delivering greatGuest Experiences,and hereby ensuring a strongFinancial Performance.

Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtuesPositive Attitude,Inclusion,Social Ties, andGrowth.

JOB SUMMARY

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

KEY RESPONSIBILITIES

Virtue-Based Leadership

• Lead, inspire, and develop team members in alignment with company virtues and operational principles
• Act as a role model of company values and foster a positive, high-performance culture
• Ensure clear communication of expectations and accountability across the team

Recruitment & Talent Development

• Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members
• Ensureoptimalteam positioning to meet operational needs
• Build andmaintaina strong future talent pipeline

Employee Engagement & Development

• Develop and motivate team members through structured development plans and continuous feedback