Store Manager- Walnut Street

Pandora A/S; Philadelphia (Philadelphia County); On-site; USD 45,000 - 85,000; Full time

Job summary

Join a leading jewelry brand as a Store Manager, where your passion for customer experience will shine. In this role, you will lead a dynamic team, drive sales, and create unforgettable shopping moments. This innovative firm values original thinking and empowers its employees to make a positive impact. With a robust compensation package and extensive benefits, you will thrive in a culture that fosters growth and development. If you're ready to inspire and connect with a diverse clientele while achieving remarkable success, this opportunity is perfect for you.

Benefits

401K Plan

Medical Insurance

Dental Insurance

Vision Insurance

Short/Long Term Disability

Paid Time Off

Tuition Reimbursement

Product Discounts

Anniversary Gift Cards

Learning and Development Programs

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong business acumen and analytical thinking to deliver positive results.
• Talent in recruiting, retaining, and developing exceptional teams.

Responsibilities

• Engage with customers on the sales floor to drive sales and enhance experiences.
• Coach and manage a team of Assistant Store Managers and Sales Associates.
• Ensure timely implementation of visual merchandising directives.

Skills

Leadership

Customer Engagement

Sales Strategy

Communication Skills

Analytical Thinking

Team Development

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office 365 Suite

Retail Point of Sale Systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Developed a sense of Care in your communication skills, both written and verbal.
• Ability to charm and connect with people at all organizational levels.
• Strong business acumen and analytical thinking to deliver positive results.
• Talent in recruiting, retaining, and developing exceptional teams, with experience in succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
• At least 18 years of age or older, with the ability to provide proof of identity and work eligibility.
• A flexible work schedule including nights, weekends, and holidays, with the ability to stand for extended periods, lift 50+ pounds, and arrive on time.

We Dare! We offer a robust compensation package including base salary + bonuses, a 401K plan to help secure your financial future.

We Care! Pandora offers extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts!

We Dream! Pandora fosters growth through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

We Deliver! PTO package including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in designing, crafting, and marketing accessible luxury jewelry made from high-quality materials. Each piece is created to inspire self-expression, sharing stories and passions through meaningful jewelry. Pandora jewelry is sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and uses only recycled silver and gold. The company is committed to sustainability, aiming to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment procedures are transparent and fair, designed to remove biases and ensure equal opportunity. We encourage applicants to refrain from including identity-related elements such as photos, marital status, or age.

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of over 115 employees in New York & Baltimore offices, more than 80 in our Logistics Center in Maryland, 100 in field roles, and over 3,900 in our owned and operated stores.

The USA is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, over 300 of which are owned and operated by Pandora.