Store Manager- Town & Country

French Cuff Boutique LLC; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

French Cuff Boutique in Houston, TX is seeking a dynamic Store Manager for our Town & Country location. You will lead a team, drive sales, and deliver exceptional service in a fast-paced fashion environment.

The ideal candidate has a minimum of three years of retail management experience, is available nights, weekends and holidays, and can coach staff while maintaining brand standards. This role offers growth and a vibrant community within our four boutique locations.

Qualifications

• Minimum of three years of retail management experience.
• Available for nights, weekends, and holidays.
• Available on weekends, with two weekends off per month.
• Must be able to lift at least 40 pounds.
• Must climb step stools and ladders.
• Proficient with technology and store apps.

Responsibilities

• Lead the store team to drive sales and customer service.
• Drive KPI results through coaching and events.
• Ensure visual standards and brand presentation.
• Communicate marketing directives and store performance.
• Staff scheduling and shift coverage.
• Build client relationships and community partnerships.

Skills

Retail management

Sales leadership

Customer service

Team leadership

Visual merchandising

Job description

Join our expanding team at French Cuff Boutique, a beloved fashion destination in Houston, TX with four thoughtfully-curated locations in West University, Tanglewood, Town & Country and River Oaks. Our boutiques offer an exquisite selection of high-end brands such as Mother Denim, L’Agence, and Marie Oliver, catering to the unique styles and needs of our community. At French Cuff Boutique, we're committed to creating a warm, engaging environment where our knowledgeable and personable stylists help clients define and discover their personal style.

Job Overview:We are seeking a dynamic and experienced Store Manager to help lead our team at our Town & Country location. The ideal candidate will have an intrinsic drive to hit both personal and store targets, a passion for motivating and leading a team to be their best selves, an eye for fashion & styling, and a commitment to providing exceptional customer service. You will be responsible for leading a team, driving sales, and fostering a welcoming atmosphere that encourages customer loyalty at our bustling location in the heart of Town & Country/City Center shopping center.

Why Join Us?

At French Cuff Boutique, we offer more than just a job; we offer a community. Our team members enjoy a supportive work environment, opportunities for growth and development, and the chance to make a meaningful impact on our clients’ lives. We offer a competitive salary and a dynamic work environment where you can grow and develop your career.

Our Store Managers are:

• A collaboratorand self-starter,who is open-minded and ready for anything, drives results while working together as a team, and creates a healthy environment thatis supportive, respectful and fair.
• A situational leader who remains positive and professional while working towards the best interest of our team members and customers.
• Innovative, dedicated,committed; gets it, wants it, and has the capacity to do it.
• An ambassador of French Cuff Boutique who is passionate about fashion, lives for style, and isknowledgeable of current and classic trends.
• Committed and focused on building lasting relationships with our customers and team; creates a fun positive atmosphere to enhance the customer and team experience.

We expect Store Managers to:

• Lead your store team in driving team and individual sales performance through outreach, community partnership, in-store events, and everyday expert styling.
• Encourage andmotivate team members to actively display all core values and recognize contributions.
• Delegate and prioritize the workload each day to enhance productivity, uphold elevated store standards, and ensure our customers have the best shopping experience.
• Develop and build client rapport with new and existing customers to promote a relational environmentthat keeps ourcustomer engaged and compelled.
• Oversee the retail team and maximize opportunities on sales floor to drive KPI results through team selling and coaching.
• Communicatebusiness results, focus areas,and feedback from buyers to store team to make a directimpacton business needs, and vice versa communicate fit issues and unmet client needs to the buying department to effect shifts where possible in assortment.
• Ensurestore isstaffed for selling shifts based off of plan, manage call outs/shift changes, and updateschedule accordingly.
• Coach and develop store team members on styling, product knowledge, and sales training.
• Ensurevisual standards are represented and displayed.
• Communicate marketing directives and ensure all team members are in the know of emails, events,trunk shows, parties, and client appointments.
• Hold store team accountable to selling and operating standards.
• Present feedback thatis professional, solution-oriented and business-focused, keeping the greater good at the forefront of all decisions and communication.

Our Store Managers:

• Have aminimum of three years of retail management experience.
• Process information and operate store systems accurately.
• Are available based on the needs of the business, including: nights, weekends, and holidays.
• Are available on weekends, with an average of two weekends off per month.
• Must bend, reach, and stretch for product as well as lift, carry, and move at least 40 pounds/18 kilos.
• Must climb step stools/ladders.
• Must regularly move around all store areas and be accessible to customers.
• Are proficient with technology and apps, and familiar with industry-related blogs and feeds.