Assistant Store Manager- West University

French Cuff Boutique; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

French Cuff Boutique in Houston seeks an Assistant Store Manager to lead our West University team. You will drive sales, train staff in styling and service, and maintain elevated store standards while ensuring customers have an exceptional experience.

We value a collaborative, proactive leader who can motivate a team, handle peak periods, and uphold brand experience across our boutique network in Houston.

Qualifications

• Minimum of three years of retail management experience.
• Ability to lead a store team and drive sales through coaching.
• Strong customer service focus and fashion/ styling sensibility.
• Proactive, professional with excellent communication.

Responsibilities

• Lead store team in driving sales and delivering outstanding customer service.
• Coach staff on styling, product knowledge and selling techniques.
• Ensure visual standards and store operations meet brand expectations.
• Coordinate with buyers and managers to reflect market needs.

Skills

Retail management

Customer service

Team leadership

Sales-driven

Communication

Job description

Join our expanding team at French Cuff Boutique, a beloved fashion destination in Houston, TX with four thoughtfully-curated locations in West University, Tanglewood, Town & Country and River Oaks. Our boutiques offer an exquisite selection of high-end brands such as Mother Denim, L’Agence, and Marie Oliver, catering to the unique styles and needs of our community. At French Cuff Boutique, we're committed to creating a warm, engaging environment where our knowledgeable and personable stylists help clients define and discover their personal style.

Job Overview:

We are seeking a dynamic and experienced Assistant Manager to help lead our team at our West University location. The ideal candidate will have an intrinsic drive to hit both personal and store targets, a passion for motivating and leading a team to be their best selves, an eye for fashion & styling, and a commitment to providing exceptional customer service. You will be responsible for leading a team, driving sales, and fostering a welcoming atmosphere that encourages customer loyalty at our flagship location in the heart of our beloved Bellaire.

Why Join Us?

At French Cuff Boutique, we offer more than just a job; we offer a community. Our team members enjoy a supportive work environment, opportunities for growth and development, and the chance to make a meaningful impact on our clients’ lives. We offer a competitive salary and a dynamic work environment where you can grow and develop your career.

Our Assistant Store Managers are:

• A collaboratorand self-starter,who is open-minded and ready for anything, drives results while working together as a team, and creates a friendly environment thatis supportive, respectful and fair.
• A situational leader who remains positive and professional while working towards the best interest of our team members and customers.
• Innovative, dedicated,committed; gets it, wants it, and has the capacity to do it.
• An ambassador of French Cuff Boutique who is passionate about fashion, lives for style, and isknowledgeable of current and classic trends.
• Committed and focused on building lasting relationships with our customers and team; creates a fun positive atmosphere to enhance the customer and team experience.

We expect Assistant Store Managers to:

• Lead your store team in driving team and individual sales performance through outreach, community partnership, in-store events, and everyday expert styling.
• Encourage andmotivate team members to actively display all core values and recognize contributions.
• Delegate and prioritize the workload each day to enhance productivity, uphold elevated store standards, and ensure our customers have the best shopping experience.
• Develop and build client rapport with new and existing customers to promote a relational environmentthat keeps ourcustomer engaged and compelled.
• Oversee the retail team and maximize opportunities on sales floor to drive KPI results through team selling and coaching.
• Communicatebusiness results, focus areas,and feedback from buyers to store team to make a directimpacton business needs, and vice communicate fit issues and unmet client needs to the buying department to effect shifts where possible in assortment.
• Ensurestore isstaffed for selling shifts based off of plan, manage call outs/shift changes, and updateschedule accordingly.
• Coach and develop store team members on styling, product knowledge, and sales training.
• Ensurevisual standards are represented and displayed.
• Communicate marketing directives and ensure all team members are in the know of emails, events,trunk shows, parties, and client appointments.
• Hold store team accountable to selling and operating standards.
• Present feedback that is professional, solution-oriented and business-focused, keeping the greater good at the forefront of all decisions and communication.

Our Assistant Store Managers:

• Have aminimum of three years of retail management experience.
• Process information and operate store systems accurately.
• Are available based on the needs of the business, including: nights, weekends, and holidays.
• Are available on weekends, with an average of two weekends off per month.
• Must bend, reach, and stretch for product as well as lift, carry, and move at least 40 pounds/18 kilos.
• Must climb step stools/ladders.
• Must regularly move around all store areas and be accessible to customers.
• Are proficient with technology and apps, and familiar with industry-related blogs and feeds.