Store Manager - Topanga

Dolce & Gabbana; Topanga (CA); On-site; USD 120,000 - 130,000; Full time

Job summary

An established industry player in luxury fashion seeks a dynamic Store Manager for their Topanga Boutique. This role is pivotal in driving sales and ensuring exceptional client service while managing a dedicated team. With a focus on achieving sales goals, the Store Manager will oversee operations, maintain brand integrity, and foster a collaborative environment. This is a fantastic opportunity for a passionate leader with a strong retail background to make a significant impact in a vibrant luxury setting.

Qualifications

• 5+ years of high-volume retail management experience in luxury.
• Exceptional organizational skills and attention to detail.

Responsibilities

• Achieve store sales goals and control expenses.
• Ensure exemplary client service and manage staff development.

Skills

Retail Management

Organizational Skills

Problem-Solving

Client Service

Team Development

Job description

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our new Topanga Boutique. We are seeking a Store Manager with extensive experience working in management within a luxury environment.

ROLE:

The Store Manager is responsible for managing and operating a single store. They must be familiar with all systems, methods, and procedures involved in the operation of this store. The Store Manager is responsible for properly applying all guidelines and should enforce established standards at all times. The central focus is achieving the sales plan by maximizing productivity of all available resources while maintaining the integrity and image of the brand.

MISSION:

1. Achievement of Store Sales Goals.
2. Control of Store expenses.
3. Ensure exemplary levels of client service through constant monitoring, assessing, and coaching of staff while managing client development.
4. Ensure stock fill-in on basics and purchase assortment to achieve store goals.
5. Maintain merchandise presentation to align with the collection's direction and maximize sales.
6. Oversee overall store presentation, including maintenance, housekeeping, professionalism, and organization.
7. Ensure smooth store operations through confident and knowledgeable decision-making, considering consequences, alternatives, and resources.
8. Control inventory effectively.
9. Manage staff through coaching and development.
10. Recruit the best candidates.
11. Dedicate approximately 25% of the role to training and development, ensuring staff are knowledgeable about products, client service, systems, procedures, and teamwork, and developing personnel development plans with clear, measurable goals.
12. Create an environment that fosters high morale and team spirit, encouraging group activities, contests, and employee benefits with prior approval from corporate.
13. Review and approve all schedules to ensure adequate coverage, including daily, weekly, and vacation schedules, and synchronize managers’ schedules for proper management presence.
14. Conduct weekly store meetings to communicate employee and sales issues, product knowledge, and priorities. Review daily sales expectations, shipments, and priorities each morning.
15. Recommend sales and marketing strategies to meet goals.
16. Maintain effective communication with clients, staff, and the corporate office.

PROFILE:

1. 5+ years of high-volume retail management experience, preferably in the luxury sector.
2. Exceptional organizational skills, follow-through, and attention to detail.
3. Strong problem-solving skills.
4. Ability to assess priorities, meet deadlines, and work under pressure.
5. Collaborative spirit and proactive attitude.

The annual salary for this role ranges from $120K to $130K.

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms—gender, age, nationality, culture, religious beliefs, and sexual orientation—enriches the workplace. We promote equal opportunity and welcome applications from all qualified candidates, regardless of background.

Location: USA – Topanga, CA