Store Manager TEST x Internal Job Posting

Prada Groupsite; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Prada Group Boston is seeking a Store Manager to act as a Brand Ambassador and business leader, ensuring the brand philosophy is translated into exceptional client experiences on the sales floor. You will coach the team to exceed financial targets, develop action plans from performance analysis, and drive cross-selling and omni-channel initiatives, strengthening client relationships and loyalty.

You’ll represent the company in the local market, recruit and mentor staff, and manage operational

Qualifications

• Experience leading a retail store and delivering strong sales results.
• Proven ability to coach and develop a high-performing team.
• Strong client focus with excellence in service and experience.

Responsibilities

• Drive store team to exceed financial targets and maximize sales performances.
• Propose and develop action plans from performance data.
• Drive KPI achievement including cross-selling and upselling across categories.
• Represent Prada Group in the local market and grow client base and loyalty.
• Be present on the sales floor, ensuring high standards of client engagement.
• Foster omnichannel awareness and use digital tools to enhance client relationships.

Skills

Store leadership

Sales target achievement

Client service

Team coaching

Omni-channel

Job description

JOB DESCRIPTION

Job Summary/purpose

As the Store Manager, you are a passionate Brand Ambassador and a business leader, who conveys the Brand philosophy and values to the local market, the Store team and to the final Client.

You are a driven business owner and you hold yourself accountable for achieving a successful overall store performance, seamlessly executing all activities to achieve the targets.

You guarantee excellence in Client experience, by being present on the sales floor and leading by example to placing the Client above all.

You are a motivating and inspiring leader; you coach and work closely with your team to achieve their sales target, maximizing all the commercial opportunities. You mentor and develop your team by working closely with them; you set them up for success through succession planning and ensuring internal growth.

You ensure that Company policies and procedures are proactively put in place while managing all operational activities related to your Store.

Leading the Business

• Drive Store Team to exceed Financial targets and maximize sales performances, determining the success of the entire store
• Propose and develop action plans, through careful analysis of performance
• Drive the Store team to exceed their KPI targets, including cross selling and up selling among product categories
• Represent the Company within the local market, identifying opportunities to increase foot flow, attracting new Clients and building loyal relationships with the brand
• Be present on the sales floor, ensuring highest standard of approach and service to Clients
• Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business

Client Development

• Place the Client above all, leading by example to create a welcoming environment and to ensure the Team strives to meet their every need and request
• Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences
• Guarantee an excellent Client satisfaction and the highest level of Client service through the execution of the “Brand Selling Ceremony”

Entrare a far parte della nostra Azienda significa lavorare in un ambiente creativo e internazionale, con team di persone motivate dalla curiosità e dalla ricerca dell’eccellenza. Il motore del nostro successo è l’importanza e il valore che diamo al talento e alla passione delle nostre persone, favorendone la crescita professionale.

Il Gruppo Prada promuove un ambiente di lavoro inclusivo, garantendo pari opportunità a tutti i candidati, indipendentemente da genere, etnia, orientamento sessuale, disabilità, o altre caratteristiche personali. Crediamo che la diversità sia un valore e ci impegniamo a costruire un ambiente di lavoro equo e rispettoso per tutti.