Store Manager & Team Coach – High-Volume Retail

Nike; Bend (OR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts and Flexible"S

401(k) Plan

Paid Time Off

Employee Stock Purchase Plan

Discounts up to 50%

EAP and Mental Health resources

Education programs

Job summary

Nike, Inc. invites applications for a Store Manager role at our NIKE Factory Store.

As Head Coach, you’ll lead a high-volume, fast-paced team, train staff, uphold Service Principles, and bring the NIKE brand to life for customers and the community. You will coach and inspire your team to deliver exceptional customer experiences, drive store growth, manage budgeting and programs, and partner with district leaders on enterprise initiatives.

Qualifications

• Minimum of six years of customer-facing retail or hospitality experience.
• Minimum of four years of store management experience.
• Experience with retail operations, budgeting, planning, customer service, sales, and people leadership.
• Proficient in Microsoft Office and retail business systems.
• Ability to stand for long periods and handle physical requirements.
• Must work weekends, nights, and holidays.

Responsibilities

• Lead and coach the store team to deliver exceptional customer service and profitability.
• Drive sales, service, organization, and store safety while meeting brand standards.
• Foster a high-performing, engaged team with recognition.
• Oversee store operations, brand initiatives, and labor management.
• Manage store budgeting and key performance metrics.
• Collaborate with District Partners on enterprise initiatives.

Skills

Customer service

People leadership

Budgeting

Operations planning

Sales

Retail experience

Tools

Microsoft Office

Retail POS systems

Job description

Nike, Inc. invites applications for a Store Manager role at our NIKE Factory Store.

As Head Coach, you’ll lead a high-volume, fast-paced team, train staff, uphold Service Principles, and bring the NIKE brand to life for customers and the community. You will coach and inspire your team to deliver exceptional customer experiences, drive store growth, manage budgeting and programs, and partner with district leaders on enterprise initiatives.