Store Manager, Tanger Outlets Sevierville

LOFT Outlet; Sevierville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development & advancement

Community partnerships

Job summary

LOFT Outlet in Sevierville, TN is seeking a Store Manager to lead customer and associate experiences while driving profitability through strong operational performance. You will coach and develop a high-performing team, uphold visual standards, and engage with the community through partnerships.

The role emphasizes hospitality, leadership, and strategic planning to deliver seamless omnichannel experiences and achieve store goals.

Qualifications

• 2+ years of retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong leadership and people-management skills.
• Excellent communication and interpersonal abilities.
• Ability to develop talent and coach others.
• Proficient with POS systems and retail tech.

Responsibilities

• Lead customer and associate experiences to deliver exceptional service.
• Hire, train, and coach store team to reach goals.
• Oversee daily operations, opening and closing procedures.
• Develop short and long-term retail plans using store data.
• Manage budgeting and payroll with a focus on profitability.

Skills

Hospitality mindset

People management

Leadership & coaching

Communication

Business acumen

POS tech

Tools

Point-of-Sale system

Job description

About usAs a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.The impact you can haveIn this role, you'll have the opportunity to:Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.Use technology to provide customers with a seamless omnichannel shopping experience.Hire and build an effective store team through training, coaching, and talent development.Create an inclusive store environment for associates where everyone feels welcome and engaged.Develop a strong operational dynamic within the team to achieve store goals.Promote in-store community events and philanthropic partnerships.Use tools and reporting to oversee store profitability, effective budgeting, and payroll.Analyze reporting to develop short and long-term retail plans.Manage the day-to-day operations of the store, including opening and closing.You'll bring to the role2+ years retail Store Manager or service industry experience (preferred)Brings a hospitality mindset when engaging with customers and associatesStrong people management skills and an ability to develop talentEffective leadership, interpersonal, and communication skillsTechnology proficient and ability to operate a point-of-sale systemStrong business acumen and ability to develop strategies and create action plans to drive resultsAction-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlinesBenefitsMedical, dental, and vision insurance401(k) planPaid time off & holidaysOpportunities for monthly bonusesMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 2968-Five Oaks-ANN-Sevierville, TN 37862Position Type:Regular/Full timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.