Store Manager - Tacoma Mall, Hollister

A&F Stores, Inc.; Tacoma (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Paid volunteer day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

401(k) savings plan with company match

Training and development opportunities

Job summary

A&F Stores, Inc. in Tacoma, WA is seeking a Store Manager to lead store operations, ensuring excellent customer service and seamless operations. The Store Manager will oversee staffing, training, and development of full-time and part-time staff, while upholding company policies and enhancing customer experience.

The ideal candidate will have a minimum of 2 years of store management experience, strong leadership skills, and a focus on driving business results in a fast-paced retail environment. Benefits include a quarterly bonus program, paid time off, and medical insurance.

Qualifications

• Minimum 2 years of store management or relevant supervisory experience.
• Proven ability to drive business results in retail environments.
• Strong communication, leadership, and interpersonal skills required.

Responsibilities

• Oversee all operations and ensure excellent customer service.
• Coach staff on product knowledge and brand awareness.
• Conduct staffing and payroll management.

Skills

Store management experience (2+ years)

Business result driving

Communication skills

Leadership skills

Relationship building

Problem-solving skills

Attention to detail

Customer focus

Job description

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part‑time and full‑time staff, including career development for management. They are accountable for all store operations, including hours management, asset protection, salesfloor and stockroom organization. They uphold company standards and policies with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to brand and corporate direction.
• Recruit, hire, train management and non‑management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform opening and closing routines.
• Operate register/point of sale systems.
• Represent the brand and exemplify company culture and values.

Qualifications

• 2+ years of store management experience, or relevant supervisory experience in a customer‑facing role.
• Proven ability to drive business results in a fast‑paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem‑solving skills.
• High attention to detail, thoroughness and accuracy while multi‑tasking.
• Self‑motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.

Benefits

• Quarterly incentive bonus program
• Paid time off
• Paid volunteer day per year
• Merchandise discount
• Medical, dental and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• 401(k) savings plan with company match
• Training and development opportunities for career advancement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.