Assistant Manager - Northshore Mall, Hollister

Abercrombie & Fitch Co.; Proctor (MA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental & Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental & Adoption Leave

401(K) Savings Plan with Company Match

Training & Development Opportunities

Job summary

Abercrombie & Fitch Co. in Massachusetts is seeking a store supervisor to lead daily operations, oversee the sales floor and stockroom, and ensure outstanding customer service.

The role includes payroll and staffing duties, staff development, product knowledge, and visual merchandising, with a focus on achieving results in a fast-paced environment. Competitive benefits and an incentive program are offered.

Qualifications

• Bachelor’s degree or supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Knowledge of current fashion trends.
• Ability to balance multiple tasks in a fast-paced environment.
• Willingness to train and develop staff.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor & stockroom to ensure service and seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge & brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & manage inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent Brand and exemplify Company Culture & values.

Skills

Customer focus

Communication skills

Team building

Coaching abilities

Initiative

Multitasking

Attention to detail

Proactive thinking

Fast-paced environment

Education

Bachelor’s degree

Tools

POS systems

Job description

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge & brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent Brand and exemplify Company Culture & values.

What It Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results & exhibit a strong work ethic.
• Possess strong communication & interpersonal skills.
• Team building & ability to coach others.
• Take initiative & demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning & proactive thinking.
• Ability to show up in a fast-paced & challenging environment.

Benefits

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per Year.
• Merchandise Discount.
• Medical, Dental & Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental & Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training & Development Opportunities.

Starting rate: $22.00 per hour.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.