Store Manager - Dolphin Mall, Hollister

AFH Canada Stores Co.; Florida; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Volunteer day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

401(k) with company match

Training and development opportunities

Job summary

Abercrombie & Fitch Co. in Florida is seeking a Store Manager to lead a busy store, oversee staffing, training, and daily operations while upholding brand standards and delivering an outstanding customer experience.

You will develop talent, manage scheduling and payroll, drive sales, and ensure visual standards, inventory integrity and omni-channel execution across the location.

Qualifications

• 2+ years of store management or supervisory experience in a customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.

Responsibilities

• Oversee all salesfloor and stockroom operations with focus on customer service and seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness to drive sales.
• Ensure visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management staff.
• Manage staffing, scheduling and payroll processes.

Skills

Store management

Leadership

Communication

Talent development

Problem solving

Customer focus

Fashion trends

Tools

POS systems

Job description

Job Summary: The Store Manager reports to the General Manager, and leads a segment of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Requirements

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement, we believe in promoting from within

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here.

Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.