Store Manager - Franklin Park Mall, Hollister

A&F Stores, Inc.; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical, dental, vision insurance

Life and disability insurance

Employee assistance program

Parental and adoption leave

401(k) with company match

Training and development opportunities

Career advancement incentives

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager in Columbus to lead daily store operations, develop staff, and ensure exceptional customer engagement in line with brand standards.

You will supervise staffing, training, scheduling, and payroll, while driving sales and maintaining visual merchandising. This role emphasizes leadership, Inventory control, and omni-channel coordination within a fast-paced retail environment.

Qualifications

• 2+ years store management or supervisory experience in customer facing roles.
• Proven ability to drive results in a fast-paced retail environment.
• Excellent communication, leadership, and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven talent development results and coaching capability.
• Strong critical thinking and problem solving skills.
• High attention to detail, thoroughness, and accuracy while multi-tasking.
• Self-motivated with initiative and accountability.
• Customer focus with knowledge of current fashion trends.

Responsibilities

• Oversee all store operations on the sales floor and stockroom ensuring service excellence.
• Coach staff to demonstrate product knowledge and brand awareness to drive sales.
• Ensure visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Manage staffing, scheduling, and payroll processes.
• Oversee inventory, replenishment, stockroom, and omni-channel operations.
• Analyze reporting to inform business decisions.
• Protect store assets, oversee maintenance.
• Execute opening and closing routines and POS use.
• Represent the brand and uphold company culture and values.

Skills

Store management

Leadership

Communication

Relationship building

Problem solving

Attention to detail

Multi-tasking

Initiative

Fashion trend knowledge

Tools

POS systems

Job description

Job Description: The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You’ll Do

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and exemplify Company Culture and Values.

What it Takes

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem‑solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.

What You’ll Get

• QuarterlyIncentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement
• Competitive incentives to reward the commitment our associates have for moving our global business forward

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.