Store Manager - Rocklin Crossings (Rocklin, CA)

Sephora; Rocklin (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Sephora in Rocklin, CA is seeking a Store Manager to lead daily store operations, inspire the team, and elevate the client experience. You will recruit and coach staff, drive sales, manage inventory and resources, and ensure seamless, high‑quality service in a fast-paced environment.

The role emphasizes leadership, strategic direction, and a culture of learning and accountability to achieve ambitious store targets and customer loyalty.

Qualifications

• Experience leading teams in high-volume retail environments.
• Proven ability to recruit, coach, and retain top talent.
• Strong communication and interpersonal skills at all levels.

Responsibilities

• Oversee daily store operations to deliver an elevated client experience.
• Drive sales and profitability in a dynamic retail setting.
• Lead, coach, and develop a diverse team to meet targets.
• Recruit, onboard, and cultivate top talent across the store.
• Provide real-time feedback and mentorship to staff.
• Balance store priorities with business growth and client satisfaction.
• Ensure operational excellence and exceptional customer service.

Skills

Leadership

Store operations

Customer service

Talent development

Job description

Your safety matters to us We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text.

Belong to Something Beautiful It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Ready to remove the compromise between passion and profession? As Store Manager, you'll be the heartbeat of your store, inspiring your team, customers, and community.

Your career is your stage as you lead store operations, develop and coach your team, and elevate the client experience.

Store Manager Experience.

Demonstrated success in high-volume, complex retail or hospitality environments, with a demonstrated ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets.

Visionary Leadership Skills & Business Acumen.

Strong ability to recruit, inspire, and develop top talent, fostering an energetic, collaborative atmosphere that delivers outstanding results.

Exceptional Communication & Interpersonal Skills.

• Adept at building trust, clarity, and enthusiasm not only within teams but also with senior leadership.
• Skilled at managing conflict, facilitating complex discussions, and ensuring alignment.

Passion for Developing Others.

Passion for empowering teams via mentorship, real-time coaching, feedback, and fostering a culture of learning and accountability.

Client-Centric & Growth Oriented.

Experience creating personalized, memorable experiences for lasting loyalty and satisfaction, and balancing operations with business growth.

Lead Store Operations & Client Experience.

Oversee all daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment.

Inspire & Develop High-Performing Teams.

Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals.

Recruit & Cultivate Top Talent.

Drive Performance Through Feedback.

• Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member's career journey and engagement.

Champion Continuous Learning.

Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and providing resources to enable associates and leaders to reach their highest potential.

Elevate Client Satisfaction.

• Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.

Ensure Operational Excellence.

Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape.