Store Manager - Kahala (Honolulu, HI)

Sephora; Honolulu (HI); On-site; USD 65,000 - 95,000; Full time

Job summary

Sephora in Honolulu is seeking an experienced Store Manager to be the heartbeat of the store, inspiring your team, customers, and community. You will lead store operations, coach your team, and elevate the client experience to achieve ambitious targets.

In this role you will recruit, develop top talent, optimize inventory and staffing, and drive growth in a dynamic, high-volume retail environment while maintaining exceptional service standards and a culture of learning.

Qualifications

• Leadership experience in high-volume retail or hospitality environments.
• Ability to recruit, coach and develop a diverse team.
• Strong communication and client-focused mindset.

Responsibilities

• Lead store operations to deliver a seamless client experience.
• Coach and develop a high-performing team.
• Drive sales and profitability through effective people and resource management.
• Recruit and onboard top talent to sustain store growth.
• Balance operations with business growth in a dynamic retail setting.

Skills

Store leadership

Team development

Customer experience

Strategic planning

Job description

Your safety matters to us We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text.

Belong to Something Beautiful It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Ready to remove the compromise between passion and profession? As Store Manager, you'll be the heartbeat of your store, inspiring your team, customers, and community.

Your career is your stage as you lead store operations, develop and coach your team, and elevate the client experience.

Store Manager Experience

Demonstrated success in high-volume, complex retail or hospitality environments, with a demonstrated ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets.

Visionary Leadership Skills & Business Acumen

Strong ability to recruit, inspire, and develop top talent, fostering an energetic, collaborative atmosphere that delivers outstanding results.

Exceptional Communication & Interpersonal Skills

Adept at building trust, clarity, and enthusiasm not only within teams but also with senior leadership. Skilled at managing conflict, facilitating complex discussions, and ensuring alignment.

Passion for Developing Others

Passion for empowering teams via mentorship, real-time coaching, feedback, and fostering a culture of learning and accountability.

Client-Centric & Growth Oriented

Experience creating personalized, memorable experiences for lasting loyalty and satisfaction, and balancing operations with business growth.

Lead Store Operations & Client Experience

Oversee all daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment.

Inspire & Develop High-Performing Teams

Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals.

Recruit & Cultivate Top Talent

Drive Performance Through Feedback

Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member's career journey and engagement.

Champion Continuous Learning

Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and providing resources to enable associates and leaders to reach their highest potential.

Elevate Client Satisfaction

Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.

Ensure Operational Excellence

Optimize Resources & Drive Growth

Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape.