Store Manager: Retail Lead & Community Impact

Horizon Goodwill Industries; Martinsburg (WV); On-site; USD 49,000 - 59,000; Full time

Job summary

Horizon Goodwill Industries in Martinsburg, WV is seeking a Store Manager to oversee daily store operations, merchandising, pricing, display, and related paperwork, ensuring efficiency and quality in all tasks.

The role requires supervising store personnel, arranging promotions, scheduling staff to ensure coverage, handling sales and customer service, processing donations, and maintaining a safe, clean, and compliant retail environment. Strong leadership and reliability are essential.

Qualifications

• High School Diploma or equivalent.
• At least two years of retail experience.
• Valid driver's license and reliable transportation.
• Must have telephone.
• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Responsibilities

• Supervise store personnel.
• Arrange store displays and promotions.
• Schedule personnel to ensure adequate coverage, make schedule changes and cover for store personnel as business needs dictate.
• Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.
• Maintain store premises and merchandise in a clean, safe, and organized fashion. Assure store supplies are on hand as required.
• Follow all required safety and security procedures.
• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.
• Perform administrative and clerical duties of store operation.
• Receive donations and transport to designated area.
• Participate in training as required.
• Perform all other duties as assigned.

Skills

Retail supervision

Customer service

Team scheduling

Cash handling

Education

High School Diploma

Tools

POS system

Cash register

Job description

Horizon Goodwill Industries in Martinsburg, WV is seeking a Store Manager to oversee daily store operations, merchandising, pricing, display, and related paperwork, ensuring efficiency and quality in all tasks.

The role requires supervising store personnel, arranging promotions, scheduling staff to ensure coverage, handling sales and customer service, processing donations, and maintaining a safe, clean, and compliant retail environment. Strong leadership and reliability are essential.