Store Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Coralville (IA); On-site; USD 50,000 - 70,000; Full time

Job summary

Helzberg Diamonds is seeking a dedicated Store Manager to oversee daily operations at their Coralville location. This role requires achieving sales goals, providing excellent customer service, and training sales associates. Ideal candidates will have a Bachelor’s degree and a proven record in retail jewelry management.

Qualifications

• Proven history of achieving sales goals in retail environment.
• Flexible schedule including evenings and weekends.
• Ability to manage various personalities.

Responsibilities

• Manage daily operations to achieve sales goals.
• Recruit, interview, and hire sales associates.
• Provide ongoing training and coaching to team.

Skills

Selling skills

Recruiting skills

Communication

Interpersonal skills

Supervision

Education

Bachelor's degree in business, marketing, or retail management

Job description

Store Managers at Helzberg Diamonds manage daily operations to achieve sales goals and profit objectives. They are responsible for the overall direction, coordination, and evaluation of the store.

Key responsibilities include:

• Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates.
• Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly.
• Consistently recruit, interview and hire top talent.
• Provide ongoing training to sales team.
• Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance.
• Create and implement strategies to achieve sales and profit objectives.
• Maintain a professional work environment and addressing associate relations issues appropriately.

The ideal candidate will possess:

• Proven history of achieving sales goals in retail jewelry environment
• Strong direct recruiting skills
• Ability to supervise others to achieve results
• Superior communication and interpersonal skills
• Flexibility to manage a variety of personalities
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible schedule including evenings, weekends, and holidays