Store Manager (Retail) *Excellent Benefits!

Cinter Networks, Inc.; San Francisco (CA); On-site; USD 72,000 - 89,000; Full time

Job summary

Cinter Career Services, LLC, in San Francisco, is seeking a Store Manager/Optician to lead a retail eyewear team and deliver superior customer service. The role combines store operations oversight with hands-on eyewear fitting and assembly to meet customer needs and company standards.

The ideal candidate has ABO certification, 1+ year of retail store management, and 2+ years as an optician in a retail setting, with strong communication and leadership skills.

Qualifications

• Requires ABO Certification.
• 1+ year of retail store management experience.
• 2+ years as an Optician in a retail store or optometrist’s office.
• Strong knowledge of eyewear fitting, adjustments, and assembly.
• Must have excellent verbal and written communication and relationship-building skills.
• Ability to train and motivate team members in a fast-paced store environment.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Lead and support the store team to deliver excellent customer service and meet store goals.
• Oversee daily store operations: sales, service, inventory, and admin tasks.
• Create a welcoming and professional store environment for customers and staff.
• Address customer concerns with honesty and prompt, friendly responses.
• Coach and train staff, leading by example with strong work ethic.
• Hold regular meetings with the Assistant Store Manager and team to improve service and sales.
• Drive commitment to high service standards and exceed customer expectations.
• Ensure eyewear products are made accurately and efficiently.
• Use optical expertise to adjust, fit, and assemble glasses per customer needs.
• Support the District Manager and uphold company standards and objectives.

Skills

Retail management

Eyewear fitting

Customer service

Team training

Communication

Time management

Education

High school diploma or GED

Associate degree in Opticianry (preferred)

Job description

Job Details:

• Job Title: Store Manager/Optician
• Client: Retail
• Working Location:San Francisco, CA
• Salary : DOE (72-89K per yr.) + benefits
• Employment Type: Permanent/Full-time
• Language: English

What will you do:

• Lead and support the store team in delivering exceptional customer service and achieving store goals.
• Oversee day-to-day store operations, including sales, customer service, inventory, and other administrative activities.
• Create a warm, vibrant, and professional store environment where customers and team members feel welcomed and supported.
• Handle customer concerns and complaints with honesty, integrity, and a prompt, friendly approach.
• Coach, train, and support team members while leading by example and promoting a strong work ethic.
• Conduct regular meetings with the Assistant Store Manager and team to improve customer service, store operations, and sales performance.
• Drive team commitment to high standards of service and help exceed customer expectations.
• Ensure eyewear products are created with speed, efficiency, and accuracy.
• Use your optical expertise to adjust, fit, and assemble eyeglasses according to each customer’s needs and preferences.
• Support the District Manager and ensure the store consistently reflects the company’s standards and objectives.

Required Qualifications & Skills:

• High school diploma or equivalent (G.E.D.) required; Associate degree in Opticianry or some postsecondary education preferred.
• ABO Certification required.
• 1+ year of retail Store Management experience.
• 2+ years of experience as an Optician in a retail store or optometrist’s office.
• Strong knowledge and hands-on experience with eyewear fitting, adjustments, and assembly.
• Strong verbal and written communication and relationship-building skills.
• Ability to train, support, and motivate team members while leading by example.
• Strong organizational and time-management skills, with the ability to prioritize effectively in a fast-paced environment.
• Flexible availability, including nights, weekends, and holidays, as required to operate the store.