Retail Store Manager

EcoFlow; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary package

Travel allowance

Positive team culture

Job summary

EcoFlow is seeking a full-time Store Manager for their Miami retail location. The ideal candidate will lead daily store operations, manage inventory, and ensure an exceptional customer experience while achieving sales targets.

Responsibilities include recruiting and mentoring staff, driving marketing events, and maintaining store standards. Candidates should possess 3+ years of experience in retail management, strong leadership skills, and be bilingual in English and Spanish. This position offers a competitive salary and travel allowance.

Qualifications

• 3+ years of retail management experience in energy solutions or consumer electronics.
• Proven track record of achieving sales targets and improving KPIs.
• Bilingual in English and Spanish.
• Strong leadership and performance management skills.
• Analytical ability to use sales and inventory data effectively.
• Excellent customer communication and problem-solving skills.

Responsibilities

• Achieve monthly/quarterly sales targets and improve store KPIs.
• Manage daily store operations including opening and closing.
• Recruit, train, and coach sales advisors and staff.
• Ensure adherence to brand standards and manage customer interactions.
• Plan and execute local marketing events and workshops.

Skills

Retail management experience

Sales targets achievement

Bilingual (English and Spanish)

Team leadership and coaching

Analytical skills

Customer communication

Job description

Store Manager – Retail

The position is a full-time, on‑site role. The ideal candidate will manage daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They will be a confident salesperson, capable of sharing best practices to onboard new employees, possess strong leadership skills, and be able to assign duties to maintain store function.

Responsibilities

• Achieve monthly/quarterly sales targets (revenue, units, attach rate)
• Improve conversion rate and average order value
• Drive new product launches and seasonal campaigns
• Store Operations & PSI Management
  • Manage daily store opening/closing, POS transactions, order fulfillment and invoice reconciliation
  • Own inventory accuracy, cycle counts, loss prevention, and demo/display unit maintenance – maintain demo experience zones, product display areas, DIY consultation corners and workshop spaces
  • Oversee visual merchandising updates and collateral management
• Team Management
  • Recruit, train, schedule, and coach sales advisors, part‑time staff and technical support
  • Set performance goals, conduct regular reviews and implement sales incentive programs
  • Foster a high‑energy, customer‑centric culture aligned with EcoFlow’s brand values
• Brand & Customer Experience
  • Ensure strict adherence to EcoFlow’s global store design (SI) and display standards
  • Maintain premium brand experience across store appearance, staff scripts and customer interactions
  • Manage customer complaints, post‑sales coordination and loyalty programs
  • Drive NPS and Google Review scores; resolve negative feedback proactively
• Local Marketing & Community Activation
  • Plan and execute in‑store workshops, product experience events and local community collaborations
  • Convert O2O digital leads (online to offline) and manage local B2B client development

Qualifications

• 3+ years of retail management experience in energy solutions / consumer electronics.
• Proven track record of achieving sales targets and improving store KPIs (conversion, AOV, NPS)
• Bilingual in English and Spanish.
• Strong team leadership, coaching and performance management skills.
• Analytical ability – comfortable using sales reports, inventory data and customer feedback to drive decisions.
• Excellent customer communication and problem‑solving skills.

Benefits

• Competitive salary package.
• Travel allowance according to company policy.
• Positive and warm team with transparent information sharing.