Store Manager: Profit, People & Guest Experience

majorsmanagement; Tennessee; On-site; USD 48,000 - 72,000; Full time

Job summary

Majors Management in Tennessee is seeking a Store Manager responsible for all aspects of the store’s team and operations, including driving profitability, inventory control, talent recruitment, and delivering a superior guest experience.

The role demands hands-on leadership to schedule shifts, coach performance, manage P&L, and foster a people-first culture while upholding store standards and guest service excellence.

Qualifications

• Minimum of 1 year of retail management experience.
• Must have valid driver's license and MVR.
• The role requires flexibility in hours, including evenings/ weekends/ holidays, and the ability to work at least 50 hours per week, including one weekend per month.
• Availability to be on call 24/7.

Responsibilities

• Manage day-to-day store operations.
• Hire talent.
• Training and developing the team.
• Manage employee performance.
• Schedule employee shifts effectively to meet guest demand.
• Drive store profitability.
• Actively manage P&L and inventory by identifying store and category sales trends.
• Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses.
• Implement action plans to generate and drive additional sales opportunities.
• Create an organized and process-oriented environment.
• Communicate company objectives as necessary.
• Create a culture of people-first, superior guest service.
• Set clear expectations for team members, track results, and manage performance for continuous improvement.
• Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls.
• Other duties as assigned.

Education

High School diploma or GED

Job description

Majors Management in Tennessee is seeking a Store Manager responsible for all aspects of the store’s team and operations, including driving profitability, inventory control, talent recruitment, and delivering a superior guest experience.

The role demands hands-on leadership to schedule shifts, coach performance, manage P&L, and foster a people-first culture while upholding store standards and guest service excellence.