Store Manager — People & Performance Leader

Norman'S Gift Shops, Inc.; Huntingdon Valley (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible Schedule

Vacation/Sick Pay

Medical & Dental Insurance

Life Insurance

401K Plan

40% shopping discount

Incentive contests & Bonus

Job summary

Norman’s Gift Shops, Inc. in Huntingdon Valley, PA is seeking a Store Manager to lead our fast-growing, employee-owned Hallmark Gold Crown retailer.

You will oversee daily operations, drive sales, and deliver a caring, in-store experience for customers and staff. The role requires 3+ years of store management and customer service experience, a flexible schedule including evenings and weekends, and the ability to manage payroll, events, and merchandising; familiarity with POS systems is a plus.

Qualifications

• High School diploma, GED, or higher.
• Store Management Experience: 3 years or more.
• Customer Service Experience: 3 years or more.
• Ability to work flexible schedule including events, holidays, evenings, and weekends.
• Ability to stand/walk; lift up to 40 pounds.

Responsibilities

• Infuse our Customer CARE program into the culture of the store and drive retail sales while genuinely connecting with customers.
• Lead with a professional and unbiased leadership style to drive sales results and buy-in among team and peers.
• Efficiently manage all aspects of store operations, including payroll budgeting, event planning, shipment processing and merchandising.
• Learn and be efficient with our point-of-sale software system to ensure inventory accuracy with sales and markdowns.
• Additional duties as assigned.

Skills

Store Management Experience

Customer Service Experience

Leadership

Flexible Schedule

Education

High School diploma / GED

Tools

POS Software

Job description

Norman’s Gift Shops, Inc. in Huntingdon Valley, PA is seeking a Store Manager to lead our fast-growing, employee-owned Hallmark Gold Crown retailer.

You will oversee daily operations, drive sales, and deliver a caring, in-store experience for customers and staff. The role requires 3+ years of store management and customer service experience, a flexible schedule including evenings and weekends, and the ability to manage payroll, events, and merchandising; familiarity with POS systems is a plus.