Store Manager - Oswego

Oberweis Dairy; Oswego Township (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fun, supportive team culture

Opportunities to grow

A workplace that smells like waffleCon

Job summary

Oberweis Dairy is hiring a Store Manager for our ice cream shop to lead the scoop team and ensure smooth daily operations. You will collaborate with the District Manager, coach staff, manage schedules, and uphold our fun, fast-paced service standards.

If you have prior supervision experience in food service, a positive attitude, and strong communication, you’ll thrive here. Weekend and evening availability is required as we keep the waffle-cone aroma flowing all day.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Positive, upbeat attitude with strong interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to thrive in a high-energy setting and multi-task effectively.

Responsibilities

• Lead, train, and motivate the scoop squad through all product prep steps.
• Deliver top-tier customer service and create a fun guest experience.
• Manage shifts, schedules, and daily shop operations.
• Keep the shop clean, organized, and stocked to avoid outages of popular items.
• Handle inventory and ensure we never run out of fan favorites.
• Interact with customers and participate in scooping and service.
• Foster community relations and manage customer experience.

Skills

Leadership

Supervisory experience

Customer service

Communication

Problem-solving

Team motivation

Weekend availability

Job description

Now Hiring: Store Manager - Ice Cream Dream Team

Do you believe sprinkles make everything better?
Are you a natural leader who loves making people smile?

If so… we want YOU on our team!

About the Role

We're looking for a high-energy, people-loving Store Manager to help lead our ice cream shop to sweet success! You'll be the right-hand hero to the District Manager, keeping operations smooth, customers happy, and the vibes as fun as our flavors.

What You'll Be Doing

Leading, training, and motivating our awesome scoop squad in very phase of product preparation, including product portioning, packaging, and cleaning duties

Delivering top-tier customer service (with extra sprinkles!)

Managing shifts, schedules, and daily operations

Keeping the shop sparkling clean and organized

Handling inventory and making sure we never run out of fan favorites

Jumping into scoop, serve, and celebrate with customers

Managing shifts and daily operations

Community relations and customer experience

What We're Looking For

Previous leadership or supervisory experience (food service a plus!)

A positive, upbeat attitude

Strong communication and problem-solving skills

Ability to thrive in a fast-paced, high-energy environment

Weekend and evening availability

Perks of the Job

Fun, supportive team culture

Opportunities to grow

A workplace that smells like waffle cones all day

Physical Requirements

Carry up to 50lbs

Stand and walk on a hard surface for 9-10 hours per day

Tolerate up to 35 minutes in a walk-in Freezer at temperature at -10 degrees F during inventory and stocking