Store Manager - North America | Growth & Bonus Eligible

SBH Fashion; New York (NY); On-site; USD 110,000 - 135,000; Full time

Job summary

SBH Fashion is seeking a Store Manager for North American Retail in New York. You will lead store operations, drive sales, and coach a high-performing team to deliver a premium customer experience aligned with the brand.

The role requires 3–4 years of leadership in retail, strong communication, and solid POS/IT literacy. You will manage payroll, scheduling, and performance while ensuring adherence to brand guidelines and store audits.

Qualifications

• 3–4 years of leadership experience in retail.
• High School diploma or equivalent preferred.
• Strong communication and organizational skills.

Responsibilities

• Achieve store sales plan and KPI goals.
• Improve 4-wall contribution by increasing sales and reducing operating expenses.
• Deliver a bold, energetic customer experience through the team.
• Recruit, hire, develop and retain a high-performing team.
• Train and mentor team members to deliver brand standards.
• Ensure onboarding for new hires.
• Champion brand evolution and change management.
• Drive business through sales strategies and customer relationships.
• Manage payroll, scheduling, and attendance.
• Maintain store as a brand ambassador in the local market.

Skills

Communication

Organization

POS & IT literacy

Education

High School diploma

Tools

POS software

Microsoft Office

iPad / Mobile POS

Job description

SBH Fashion is seeking a Store Manager for North American Retail in New York. You will lead store operations, drive sales, and coach a high-performing team to deliver a premium customer experience aligned with the brand.

The role requires 3–4 years of leadership in retail, strong communication, and solid POS/IT literacy. You will manage payroll, scheduling, and performance while ensuring adherence to brand guidelines and store audits.