Store Manager - Mcdonough, GA

The Goodyear Tire & Rubber Company; McDonough (GA); On-site; USD 52,000 - 75,000; Full time

Job summary

Goodyear's Auto Service centers seek a Store Manager to lead a busy location, coach staff, schedule, and drive profitability while delivering outstanding guest service. You will recruit, train, and onboard teammates, ensure safety and compliance, manage tires and service sales, and build guest relationships to sustain growth.

Candidates should have at least 1 year of retail management, a valid driver's license, and be at least 18. Strong work ethic and teamwork required.

Qualifications

• Minimum 1 year of retail management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• Preferred: automotive sales or shop management experience.
• Open to weekend availability depending on location.

Responsibilities

• Lead store operations to meet sales and profitability goals.
• Coach and develop associates; schedule staffing and onboarding.
• Ensure guest satisfaction and manage tire and service sales.
• Recruit, interview, hire, and train team members.
• Maintain compliance with safety and labor requirements.
• Communicate promotions, warranties, and advertisements to guests.
• Maintain clean, safe customer and work areas.

Skills

Retail management

Customer service

Teamwork

Leadership

Communication

Job description

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, begin your career with the tire and auto serv-ice innovation leader!

General Description:

As a Store Manager, you will gain hands-on experience in one of Goodyear's Auto Service center, by making meaningful connections while delivering outstanding service. Also, you will be responsible for managing the store effectively by scheduling associates, appointments and being involved in tracking and reaching profitability goals. The Store Manager leads, coaches and directs store associates to ensure optimal store performance. We encourage you to allow us to invest in your success as you invest in ours.

Responsibilities will include, but will not be limited to:

• Help drive, track, and reach sales and profitability goals through guest and employee interactions including tire and service sales

• Build guest relationships and ensure guest satisfaction

• Advocate for employees with respect to training and development

• Responsible for partnering on recruiting, interviewing, hiring, and onboarding, including compensation philosophy

• Ensure compliance with workforce labor requirements and Goodyear Retail requirements

• Able to articulate all warranties, promotions, and advertisements

• Utilize tools provided to make recommendations to guests based on manufacturing guidelines

• Maintain a clean and safe work and guest area

• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Minimum 1 year of previous retail management experience

• Valid driver's license

• Must be at least 18 years of age

Preferred Qualifications:

• Previous automotive sales or service experience

• Automotive Shop management experience or military equivalent experience

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others

• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork

• Ability to review, analyze, and interpret information, identify problems, and make decisions

• Ability to read, understand, and follow procedures and guidelines

• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays

• Commitment to following established safety policies and procedures

• No relocation is being offered for this position

• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Application Process

• Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.

• If you pass, you'll receive an invitation to schedule a phone or in-person interview.

• Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

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