Store Manager - Syracuse, NY

The Goodyear Tire & Rubber Company; City of Syracuse (NY); Sur place; USD 45 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical plans

401(k)

Certification reimbursement

Paid vacations

Résumé du poste

Goodyear in Syracuse, NY is seeking a Service Manager to lead store operations, drive tire and service sales, and mentor a collaborative team of technicians and sales staff. You will build guest relationships, manage recruiting and onboarding, coordinate training, and ensure compliance with Goodyear Retail requirements.

This role emphasizes safety, accountability, and results, with duties including goal setting and promotions.

Qualifications

• Minimum 1 year of retail management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
• Preferred automotive service experience.
• Preferred automotive sales experience.

Responsabilités

• Drive, track, and reach sales and profitability goals through guest and employee interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction.
• Advocate for employees with respect to training and development.
• Responsible for partnering on recruiting, interviewing, hiring, and onboarding, including compensation philosophy.
• Ensure compliance with workforce labor requirements and Goodyear Retail requirements.
• Able to articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Connaissances

Retail management

Customer service

Teamwork

Communication

Description du poste

General Description:

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, begin your career with the tire and auto serv-ice innovation leader!

Responsibilities will include, but will not be limited to:

• Help drive, track, and reach sales and profitability goals through guest and employee interactions including tire and service sales

• Build guest relationships and ensure guest satisfaction

• Advocate for employees with respect to training and development

• Responsible for partnering on recruiting, interviewing, hiring, and onboarding, including compensation philosophy

• Ensure compliance with workforce labor requirements and Goodyear Retail requirements

• Able to articulate all warranties, promotions, and advertisements

• Utilize tools provided to make recommendations to guests based on manufacturing guidelines

• Maintain a clean and safe work and guest area

• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Minimum 1 year of previous retail management experience

• Valid driver's license

• Must be at least 18 years of age

• No relocation is being offered for this position

• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• Previous automotive service experience

• Previous automotive sales experience

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others

• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork

• Ability to review, analyze, and interpret information, identify problems, and make decisions

• Ability to read, understand, and follow procedures and guidelines

• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays

• Commitment to following established safety policies and procedures

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GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER

Goodyear is an Equal Employment Opportunity and Affluent Action Employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Click here for more information about Equal Opportunity laws and here for related information.

See Goodyear's EEO & Affliative Action Policy Assertion here.