Store Manager, Lynnhaven Mall

LOFT; Virginia Beach (VA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

LOFT is seeking a Store Manager to lead customer and associate experiences at Store 1855-Lynnhaven Mall in Virginia Beach, VA. You will drive profitability by focusing on customer service, operations, visuals, and community engagement, while coaching a team to deliver exceptional service.

Ideal candidates bring 2+ years in retail management or service industries, a hospitality mindset, strong leadership, and excellent communication.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management skills and ability to develop talent.
• Effective leadership, interpersonal, and communication skills.

Responsibilities

• Lead customer and associate experiences in the store.
• Drive a profitable business by focusing on customer experience, operational performance, visual standards, and community engagement.
• Coach the team to reach their full potential and ensure a welcoming experience for all customers and associates.
• Hire and build an effective store team through training, coaching, and talent development.
• Manage day-to-day operations, including opening and closing, and oversee store profitability, budgeting, and payroll.

Skills

Store management

Customer service

Leadership

People development

Organizational skills

Tools

POS system

Job description

About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.The impact you can haveIn this role, you'll have the opportunity to:Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.Use technology to provide customers with a seamless omnichannel shopping experience.Hire and build an effective store team through training, coaching, and talent development.Create an inclusive store environment for associates where everyone feels welcome and engaged.Develop a strong operational dynamic within the team to achieve store goals.Promote in-store community events and philanthropic partnerships.Use tools and reporting to oversee store profitability, effective budgeting, and payroll.Analyze reporting to develop short and long-term retail plans.Manage the day-to-day operations of the store, including opening and closing.You'll bring to the role2+ years retail Store Manager or service industry experience (preferred)Brings a hospitality mindset when engaging with customers and associatesStrong people management skills and an ability to develop talentEffective leadership, interpersonal, and communication skillsTechnology proficient and ability to operate a point-of-sale systemStrong business acumen and ability to develop strategies and create action plans to drive resultsAction-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlinesBenefitsMedical, dental, and vision insurance401(k) planPaid time off & holidaysOpportunities for monthly bonusesMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 1855-Lynnhaven Mall-ANN-Virginia Beach, VA 23452Position Type:Regular/Full timePay Range:$52,000.00 - $62,400.00 USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.