Store Manager: Luxury Retail Leader & Team Builder

Tapestry (Coach/Kate Spade); Folsom (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Coach is seeking a Store Manager in California to lead store operations, drive sales and deliver exceptional client experiences that reflect the brand's heritage. You will foster an inclusive culture, coach a diverse team, and ensure rigorous execution of visual standards and daily activities.

By leading with purpose, you will optimize staffing, manage inventory and payroll, build client relationships through personalized service, and collaborate with partners to achieve ambitious business goals

Qualifications

• 1–6 years of leadership experience in retail or service.
• A passion for leading people and building strong, motivated teams.
• Strong English language proficiency; excellent communication and interpersonal skills.

Responsibilities

• Lead store to drive sales, profitability, and productivity.
• Execute strategic plans aligned to local market trends.
• Champion a service-first culture with personalized clienteling and service excellence.
• Recruit, coach, and develop a diverse, high-performing team.
• Oversee daily operations including inventory management, payroll, and loss prevention.
• Ensure visual merchandising and store presentation meet brand standards.

Skills

Store leadership

Customer service

Coaching

Communication

Retail operations

Tools

Microsoft Office

Retail systems

Job description

Coach is seeking a Store Manager in California to lead store operations, drive sales and deliver exceptional client experiences that reflect the brand's heritage. You will foster an inclusive culture, coach a diverse team, and ensure rigorous execution of visual standards and daily activities.

By leading with purpose, you will optimize staffing, manage inventory and payroll, build client relationships through personalized service, and collaborate with partners to achieve ambitious business goals