Store Manager - Lenox Square

Pandora; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Pandora seeks a passionate Store Manager to inspire team members and enhance customer experiences. The role involves coaching staff, exceeding sales goals, and fostering customer loyalty. Ideal candidates have 3-5 years of retail management experience and strong communication skills.

Benefits

Competitive Compensation

401K Plan

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Employee Discounts

Tuition Reimbursement

Paid Time Off

Qualifications

• 3-5 years of Store Manager experience in high-performance retail.
• Strong communication skills and business acumen.

Responsibilities

• Engage with customers and drive sales on the sales floor.
• Coach and motivate the sales team to meet KPI goals.
• Ensure operational efficiency and talent development.

Skills

Communication

Leadership

Analytical Skills

Team Development

Tools

Microsoft Office 365

Retail POS Systems

Job description

Job Description: Store Manager at Pandora

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can lead to positive impact quickly, we dream big, dare to act, and deliver with care and passion. At Pandora, you can craft more than just an incredible career.

About the Team

The Store Manager will be a passionate Pandora enthusiast. You will immerse yourself in our brand, culture, and products, taking pride in delivering exceptional customer experiences. This role involves engaging with customers on the sales floor, working closely with your team to drive sales, and coaching Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job requires completing an assessment emailed upon application submission.

Our Store Managers shine when they:

• Embrace the store culture with passion for our brand, inspiring team members as brand ambassadors.
• Strive to exceed sales goals by building genuine connections with customers.
• Surpass KPIs and set new records through remarkable success.
• Create unforgettable shopping experiences through excellent product knowledge and brand loyalty.
• Coach and motivate the sales team, providing real-time feedback to meet KPI goals.
• Build lasting connections beyond transactions to foster customer loyalty.
• Recruit and bring in top talent for seasonal and core roles.
• Collaborate with the Divisional Sales Manager and HR to address performance issues and policy adherence.
• Ensure visual merchandising, operational efficiency, and talent development are executed effectively.
• Perform other duties as assigned.

Qualifications

• Proven results-oriented leader with 3-5 years of Store Manager experience in a high-performance retail environment.
• Strong communication skills, both written and verbal, demonstrating a caring approach.
• Ability to connect with people at all organizational levels.
• Sharp business acumen with analytical skills to deliver positive results.
• Skilled in recruiting, developing, and retaining talented teams, including succession planning.
• Knowledge of Microsoft Office 365 and retail POS systems.
• Minimum age of 18 with proof of identity and work eligibility.
• Flexible schedule including nights, weekends, and holidays; able to stand for extended periods and lift 50+ pounds.

Our Benefits

We Dare! Competitive compensation including base salary plus bonuses, 401K plan.

We Care! Extensive benefits like Medical, Dental, Vision, Disability, Life insurance, and employee discounts.

We Dream! Growth opportunities through learning programs, feedback, LinkedIn Learning, tuition reimbursement, and more.

We Deliver! PTO including vacation, personal, sick, birthday, celebration days, and holidays.

About Pandora

Pandora is the world's largest jewellery brand, known for accessible luxury jewelry made from high-quality materials, inspiring self-expression and storytelling. With over 6,800 points of sale across more than 100 countries, Pandora is committed to sustainability, using recycled silver and gold and aiming to halve greenhouse gas emissions by 2030. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and reported revenue of DKK 31.7 billion in 2024.

Our recruitment process is transparent and fair, encouraging applicants to refrain from including personal details such as photos, marital status, or age to promote equality.

About Pandora NAM

The North American team comprises over 115 employees in New York & Baltimore offices, 80+ in Maryland logistics, 100+ in field roles, and 3,900+ in stores. The USA is Pandora's largest market, with over 1,400 points of sale, including 420+ concept stores, most of which are company-operated.