Store Manager: Lead Teams, Grow Sales & Customer Experience

WSS; Phoenix (AZ); On-site; USD 49,000 - 54,000; Full time

Job summary

WSS is seeking a Store Manager for its Phoenix, AZ location to drive sales, lead a high-performing team, and uphold strong operational standards. You will mentor Team Members, supervise merchandising, and ensure exceptional customer service while managing store expenses and schedules.

The role requires a High school diploma with 3+ years of retail management experience, excellent communication skills, and proficiency with Microsoft Office and POS/Time Keeping systems.

Qualifications

• High school diploma; 3+ years of retail management experience preferred.
• Strong communication, leadership and organizational skills.
• Proficient in Microsoft Office, POS and Time Keeping systems.
• Ability to work within a 25-mile radius.

Responsibilities

• Motivate team to meet sales and productivity goals.
• Increase comparable sales and meet sales plan goals.
• Knowledge of merchandise; ensure team has product knowledge.
• Develop in-store opportunities to increase sales.
• Analyze reports to set business strategies with District Manager.
• Coach and demonstrate company objectives and Customer Service Focus.
• Ensure inventory and merchandising through Allocation Team.
• Lead team to greet customers, build loyalty, and resolve issues.
• Improve overall customer satisfaction.

Skills

Retail management

Leadership

Customer service

Communication

Time management

Education

High school

Tools

Microsoft Office

POS systems

Time Keeping systems

Job description

WSS is seeking a Store Manager for its Phoenix, AZ location to drive sales, lead a high-performing team, and uphold strong operational standards. You will mentor Team Members, supervise merchandising, and ensure exceptional customer service while managing store expenses and schedules.

The role requires a High school diploma with 3+ years of retail management experience, excellent communication skills, and proficiency with Microsoft Office and POS/Time Keeping systems.