Store Manager: Lead Teams, Drive Growth & Service

Duchess; Saint Marys (OH); On-site; USD 52,000 - 78,000; Full time

Job summary

Duchess in Ohio is seeking a Store Manager to oversee all aspects of store operations and lead a high-performing team with integrity and a customer-first mindset. You will manage staffing, inventory, financial performance, and vendor relations while ensuring a clean, safe, and welcoming environment for customers and employees.

The ideal candidate has a high school diploma or equivalent (college degree preferred) and 2+ years of management experience in retail or food service, plus familiarity

Qualifications

• High school diploma or equivalent; college degree preferred.
• 2+ years of management experience in retail, food service, or customer-facing roles.
• Leadership skills with ability to coach and motivate teams.
• Operational know-how in inventory, scheduling, cash handling, and vendor relations.
• Strong problem-solving mindset and calm under pressure.
• Tech comfort with POS systems, scheduling tools, and basic software (Word, Excel, Email).
• ServeSafe certification required or willingness to obtain.

Responsibilities

• Oversee all aspects of store operations, including staffing, inventory, and financial performance.
• Hire, train, and develop a high-performing team that reflects our values and service.
• Foster a clean, safe, and welcoming environment for customers and employees.
• Build strong relationships with vendors, customers, and the local community.
• Monitor KPIs and implement strategies to drive growth.
• Lead by example—honesty, respect, and a customer-first mindset every shift.
• Ensure compliance with company policies, safety standards, and food service regulations.

Skills

Leadership

Customer-facing

Problem solving

Team coaching

Communication

Education

High school diploma or equivalent; college degree preferred

Tools

POS systems

Scheduling tools

Word/Excel/Email

Job description

Duchess in Ohio is seeking a Store Manager to oversee all aspects of store operations and lead a high-performing team with integrity and a customer-first mindset. You will manage staffing, inventory, financial performance, and vendor relations while ensuring a clean, safe, and welcoming environment for customers and employees.

The ideal candidate has a high school diploma or equivalent (college degree preferred) and 2+ years of management experience in retail or food service, plus familiarity