Store Manager

Sonic Drive-In; Katy (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Workstream is searching for an experienced Store Manager to oversee daily operations in our Katy, Texas location. The ideal candidate will have a strong focus on customer satisfaction and ensure that their team provides excellent service.

This position involves managing staff, budgets, and maintaining financial records, while also dealing with customers directly to resolve any issues. Join us at Workstream and help create a positive shopping experience.

Qualifications

• Experience in managing staff and operations in a retail environment.
• Strong understanding of financial performance management.
• Ability to handle customer complaints effectively.

Responsibilities

• Oversee daily operations and ensure high levels of customer satisfaction.
• Recruit, train, and manage staff.
• Manage store budget and financial records.
• Handle customer inquiries and resolve complaints.
• Ensure compliance with health and safety regulations.

Skills

Commercial awareness

Organizational skills

Verbal communication skills

Problem-solving skills

Teamworking skills

Executive skills

Excellent IT skills

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

At SONIC, we encourage and attract wildly creative people. Bold, unique personalities whose passion for what they do shows in the food, the experience and the culture of our brand. Sound like you? Get to know us.