Store Manager - Lead Team, Sales & Community

Shop Made In VA; Alexandria (VA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Employee discount 40%

Monthly class

Health coverage

Vision coverage

Dental coverage

401K

Job summary

Shop Made In VA is hiring a Shop Manager for our Old Town Alexandria location. You will lead a team, shape the customer experience, and oversee day-to-day operations, including staffing, inventory, and events.

This role emphasizes people leadership, strong customer service, and community engagement to drive sales and brand reputation. A dynamic, hands-on leader on the floor is essential.

Qualifications

• Leading a team to deliver exceptional customer service.
• Balancing sales goals with store operations.
• Managing inventory and store processes to support customer needs.

Responsibilities

• Create memorable customer experiences by modeling outstanding service and setting team standards.
• Lead, coach, and support staff with clear expectations and accountability.
• Build weekly schedules and manage staffing to align with payroll budgets.
• Track sales and store performance; forecast needs with leadership.
• Oversee store expenses to optimize efficiency and profitability.
• Monitor inventory levels and coordinate with makers to keep the right stock.
• Conduct monthly inventory counts and keep organized records.
• Identify and resolve operational issues before they escalate.
• Communicate daily priorities and issues to the team.

Skills

People leadership

Sales & operations

Inventory management

Customer experience

Job description

Shop Made In VA is hiring a Shop Manager for our Old Town Alexandria location. You will lead a team, shape the customer experience, and oversee day-to-day operations, including staffing, inventory, and events.

This role emphasizes people leadership, strong customer service, and community engagement to drive sales and brand reputation. A dynamic, hands-on leader on the floor is essential.