Store Manager: Lead Team & Guest Experience

GameStop Corp.; Louisville (KY); On-site; USD 52,000 - 70,000; Full time

Job summary

GameStop Corp. in Louisville, KY seeks a Store Manager to lead store operations, drive sales, and deliver outstanding guest service. You will manage staffing, training, inventory, and adherence to company policies while fostering a high-performance culture and loyalty programs.

The role requires retail management experience, strong communication skills, and a passion for gaming. Ability to motivate a team and maintain a pristine store environment is essential.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• Must be at least 18 years of age.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales/guest service/leadership experience preferred.
• Video game knowledge preferred.

Responsibilities

• Lead in a multiunit capacity and manage store operations.
• Provide and model best-in-class guest service and promote sales.
• Support visual/operational elements and loyalty programs.
• Process transactions accurately using POS and ensure customer satisfaction.
• Recruit, interview, hire, develop, and retain associates.
• Schedule staff, approve payroll, and manage attendance.

Skills

Guest service

Leadership

Communication

Retail management

Team supervision

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

POS system

Workday HR

Job description

GameStop Corp. in Louisville, KY seeks a Store Manager to lead store operations, drive sales, and deliver outstanding guest service. You will manage staffing, training, inventory, and adherence to company policies while fostering a high-performance culture and loyalty programs.

The role requires retail management experience, strong communication skills, and a passion for gaming. Ability to motivate a team and maintain a pristine store environment is essential.