Store Manager: Lead Team, Grow Sales & Customer Experience

Jobtome; Pleasant City (OH); Sur place; USD 65 000 - 102 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, dental and vision insurance

Paid time off

401(k) with company match

Associate discounts

Career growth and leadership training

Team-focused environment

Community impact

Résumé du poste

Rural King is seeking a Store Manager to lead store operations, sales, profitability, and customer experience. You will execute the store business plan, analyze performance, drive in-store and omnichannel sales, and build a high-performing team.

You will recruit, hire, onboard, coach, and develop Assistant Store Managers and staff, set performance expectations, and ensure safety, compliance, merchandising, inventory, and customer service standards across the store.

Qualifications

• 2+ years of retail management experience.
• Proven ability to lead and develop high-performing teams.
• Experience with retail operations, P&L, merchandising, inventory.
• Strong analytical and communication skills.
• Ability to work evenings, weekends, holidays, and a 50-hour week.
• Must meet federal requirements to qualify for a Federal Firearms License (FFL) when applicable.

Responsabilités

• Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals.
• Manage store P&L, expenses, labor, inventory, cash control, and operational resources.
• Analyze sales, inventory, labor, and customer data to identify opportunities and improve business results.
• Drive sales growth, market share, BOPIS, online orders, and omnichannel engagement.
• Oversee merchandising, pricing, inventory accuracy, product availability, and store presentation.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Recruit, hire, onboard, coach, and develop Assistant Store Managers, Department Managers, and associates.
• Set performance expectations, provide feedback, recognize results, and address performance opportunities.
• Build a positive, high-performing team and develop talent for succession and career growth.
• Lead by example and reinforce Rural King's leadership principles and values.
• Deliver an exceptional customer experience through strong service, product knowledge, and sales execution.
• Build the store's local presence through social media, store events, vendor partnerships, customer training, and community engagement.
• Monitor customer feedback and trends to improve service and store performance.
• Maintain a safe, clean, organized, and compliant store environment.
• Lead efforts to reduce shrink, inventory loss, operational risk, and cash discrepancies.
• Ensure accurate inventory, pricing, cash controls, and asset protection practices.
• Maintain the building, grounds, equipment, and merchandise to company standards.

Connaissances

Retail management

Leadership

Customer service

P&L management

Analytical skills

Communication

Scheduling

Loss prevention

Inventory management

Outils

POS systems

Excel

Inventory management software

Description du poste

Rural King is seeking a Store Manager to lead store operations, sales, profitability, and customer experience. You will execute the store business plan, analyze performance, drive in-store and omnichannel sales, and build a high-performing team.

You will recruit, hire, onboard, coach, and develop Assistant Store Managers and staff, set performance expectations, and ensure safety, compliance, merchandising, inventory, and customer service standards across the store.