Store Manager - Lead Team, Elevate Customer Service

GetGo Café + Market; Willowick (OH); On-site; USD 2,066,000 - 3,582,000; Full time

Job summary

Circle K in Willowick, OH is seeking a Store Leader to supervise 2+ employees, recruit and train staff, assign tasks, and ensure the store remains clean, stocked, and professionally represented. You will foster positive supplier relationships, resolve customer concerns promptly, manage schedules, track reports, and uphold safety and compliance.

The role requires a high school diploma or equivalent, English proficiency, and a 50-hour work week; the starting pay ranges from $15.00 to $26.00 per

Qualifications

• High school diploma or equivalent; retail experience preferred.
• Ability to supervise and train staff across CSR/LSR/SA roles.
• Strong communication and problem-solving skills.
• Ability to use a computer and analyze reports.

Responsibilities

• Directly supervise the activities of 2+ full-time employees.
• Recruit, hire and train staff to ensure excellent customer service.
• Develop and assign tasks to keep the store clean, stocked, and organized.
• Schedule employees to maximize customer service and store image.
• Manage relationships with suppliers and resolve customer complaints promptly.

Skills

Leadership

Customer service

Communication

Staff training

Education

High school diploma or equivalent

Tools

POS system

Job description

Circle K in Willowick, OH is seeking a Store Leader to supervise 2+ employees, recruit and train staff, assign tasks, and ensure the store remains clean, stocked, and professionally represented. You will foster positive supplier relationships, resolve customer concerns promptly, manage schedules, track reports, and uphold safety and compliance.

The role requires a high school diploma or equivalent, English proficiency, and a 50-hour work week; the starting pay ranges from $15.00 to $26.00 per