Store Manager: Lead Team, Elevate Customer Experience

Finish Line; Philadelphia (Philadelphia County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Career growth opportunities

Job summary

Finish Line is seeking a Store Manager to lead daily operations in a high-energy retail environment. You will inspire a high-performance team and deliver exceptional customer experiences while shaping store success through strategic guidance and hands-on leadership.

You will manage budgets, training, visual merchandising, and marketing initiatives to grow sales and profitability, with flexibility to work weekends and holidays.

Qualifications

• Experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Will­ingness to work flexible hours, including weekends and holidays, as needed.
• Proficiency in retail management software and basic computer applications.

Responsibilities

• Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Oversee daily operations including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies and health & safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Stay current with industry trends and competitor activities; identify opportunities for improvement and implement innovative solutions to enhance store operations.

Skills

Leadership

Customer service

Analytical skills

Flexibility

Tech-savvy

Communication

Team management

Education

High School Diploma or GED

Tools

Retail management software

Job description

Finish Line is seeking a Store Manager to lead daily operations in a high-energy retail environment. You will inspire a high-performance team and deliver exceptional customer experiences while shaping store success through strategic guidance and hands-on leadership.

You will manage budgets, training, visual merchandising, and marketing initiatives to grow sales and profitability, with flexibility to work weekends and holidays.