Store Manager: Lead Team, Drive Growth & Service

truenorth Convenience Stores; Elmhurst (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

True North is hiring a Store Manager to take full responsibility for the store's performance, operations, and profitability. You will lead hiring, training, scheduling, performance management, and development to ensure a fast, friendly, and clean environment while overseeing staffing, inventory, labor, cash controls, safety, and facility maintenance.

The role serves as the primary liaison between the store and the Zone Manager, driving operational, financial, and customer service goals with

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others.

Responsibilities

• Deliver exceptional customer service in accordance with company standards.
• Maintain store safety, cleanliness, and operational readiness.
• Lead, train, coach, and develop team members to meet performance expectations.
• Plan, assign, and manage staffing levels and schedules to meet business needs.
• Oversee staffing, inventory, labor, cash controls, safety, and maintenance, and report to Zone Manager.

Skills

Leadership

Communication

Problem-solving

Analytical

Time management

Education

High school diploma

Job description

True North is hiring a Store Manager to take full responsibility for the store's performance, operations, and profitability. You will lead hiring, training, scheduling, performance management, and development to ensure a fast, friendly, and clean environment while overseeing staffing, inventory, labor, cash controls, safety, and facility maintenance.

The role serves as the primary liaison between the store and the Zone Manager, driving operational, financial, and customer service goals with