Store Manager: Lead Talent & Customer Experience

EXPRESS; Irving (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

PHOENIX Retail, LLC is seeking a Store Manager for the Irving Mall location. The role focuses on delivering exceptional customer experiences, leading store operations, and developing a high-performing team that reflects the Express brand purpose: We Create Confidence.

Strong leadership and hospitality mindset are essential as you drive productivity and customer engagement. The Store Manager will oversee talent, execution of store standards, and daily operations while ensuring sales growth and

Qualifications

• Three to five years store management experience including responsibility for annual sales volume of $3 million plus.
• Proven ability to increase sales and store profitability.
• Ability to travel periodically as needed for meetings.
• Ability to move medium to large items weighing up to 50 pounds.
• Strong communication and teamwork skills.

Responsibilities

• Drive and guide all aspects of the customer experience and store operations.
• Identify, develop and lead talent and teaching for the store team.
• Ensure consistently high-quality customer experiences by applying a hospitality mindset.

Skills

Store management

Sales leadership

Customer service

Job description

PHOENIX Retail, LLC is seeking a Store Manager for the Irving Mall location. The role focuses on delivering exceptional customer experiences, leading store operations, and developing a high-performing team that reflects the Express brand purpose: We Create Confidence.

Strong leadership and hospitality mindset are essential as you drive productivity and customer engagement. The Store Manager will oversee talent, execution of store standards, and daily operations while ensuring sales growth and