Store Manager: Lead Store Ops & Customer Experience

KwikFill; Williamsport (Lycoming County); On-site; USD 19,000 - 20,000; Full time

Job summary

Kwik Fill in Williamsport, PA is seeking a Store Manager to lead daily store operations and drive sales through hands-on leadership of staff and effective inventory control.

The role requires building a capable team, scheduling labor within budget, delivering excellent customer service, maintaining store appearance, and ensuring compliance with health and safety policies. Valid driver’s license and reliable transportation are needed.

Qualifications

• High School diploma or GED equivalent.
• Valid Driver’s License.
• Dependable, independent transportation that does not rely on a third party.
• A working phone number through which the Store Management and Staff can contact you.

Responsibilities

• Maintain an adequate staff within location budget guidelines.
• Select, interview, and hire staff.
• Design training path for new hires based on company regulations and assign a store trainer.
• Assign daily duties to location personnel.
• Provide the motivation to the store employees by setting an example of excellence.
• Schedule and maintain the location labor hour budget as provided by your District Manager
• Monitor, review, and prepare payroll for location employees.
• Maintain the Kwik Fill store images throughout your location, this includes approved advertising, outside appearance store equipment maintained in working order, and store lighting.
• Place and receive store orders to also include, pricing, stocking, and facing merchandise.
• Maintaining the store in the best possible condition, reporting any maintenance deficiencies, and repairing items with the manager’s scope.
• Manage daily activities of employees to improve sales performance.
• Offer appropriate customer service.
• Greet all customers with a smile and hello.
• Suggest merchandise purchases to all customers.
• Learn and operate the cash register and additional required equipment with accuracy.
• Manage product storage, maintenance, and rotation activities to avoid any damage or spoilage.
• Maintain the store in accordance with maintenance policies and conform to any required Health Department rules and regulations.
• Following and enforcing all security and safety policies and procedures.
• Account for all shift and daily transactions.
• Perform required money handling procedures as required by the company.
• Complete daily Sales reconciliation and related documents as required.
• Always present a neat and clean appearance.
• Wears and enforces any required dress code.
• Perform other duties that may be assigned by the District Manager.

Skills

Multi-tasking

Organizational skills

Education

High School diploma or GED

Tools

POS/cash register

Job description

Kwik Fill in Williamsport, PA is seeking a Store Manager to lead daily store operations and drive sales through hands-on leadership of staff and effective inventory control.

The role requires building a capable team, scheduling labor within budget, delivering excellent customer service, maintaining store appearance, and ensuring compliance with health and safety policies. Valid driver’s license and reliable transportation are needed.