Store Manager — Lead Sales, Team & Customer Experience

johnnie-O; Naples (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Commission opportunities

Paid time off

Paid holidays

Health benefits

Job summary

johnnie-O is seeking a Store Manager for the Naples, FL location to lead day-to-day operations and deliver an exceptional customer experience while driving sales and building a strong team.

Responsibilities include coaching staff, achieving sales goals, and coordinating with marketing for local events. The role requires 3–5 years in retail management with strong leadership and communication skills.

Qualifications

• 3-5 years of retail management experience.
• Proven track record of achieving sales targets while developing strong teams.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze performance and make data-driven decisions.
• Comfort with POS systems and reporting tools.

Responsibilities

• Build a performance-driven, customer-first culture rooted in Johnnie-O values.
• Recruit, hire, and develop top talent with ongoing coaching.
• Set clear expectations, track progress, and celebrate team achievements.
• Achieve and exceed sales goals through strategic planning and execution.
• Use clienteling tools to build long-term customer relationships and drive repeat business.
• Plan events with marketing and community teams to engage the local market.
• Lead by example on the sales floor and ensure product knowledge and styling expertise.
• Maintain a clean, organized store environment.
• Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
• Execute seasonal floor sets and weekly merchandising updates.

Skills

Retail leadership

Communication

Interpersonal skills

Data analysis

POS systems

Tools

MS Office

Job description

johnnie-O is seeking a Store Manager for the Naples, FL location to lead day-to-day operations and deliver an exceptional customer experience while driving sales and building a strong team.

Responsibilities include coaching staff, achieving sales goals, and coordinating with marketing for local events. The role requires 3–5 years in retail management with strong leadership and communication skills.