Store Manager: Lead Sales, Staffing & Customer Experience

Bridgestone America, Inc.; Hooksett (NH); On-site; USD 61,000 - 104,000; Full time

Benefits offered by this job

Medical, Dental and Vision – starting

Paid vacation and holidays

On-the-job training and ASE certs

Flexible work schedule

401(k) match

Daily pay / On-demand pay

Job summary

Bridgestone Retail Operations (BSRO) is seeking a Store Manager to lead daily operations, drive sales and ensure exceptional customer service across a team. The role requires a flexible schedule, including weekends, and oversight of payroll, training and inventory in a high-traffic automotive retail environment.

With a pay range reflecting leadership responsibilities, BSRO offers competitive compensation and benefits, plus opportunities for growth and professional development in a nationwide

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Customer service

Retail sales management

Inventory management

Staff scheduling

Negotiation

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Bridgestone Retail Operations (BSRO) is seeking a Store Manager to lead daily operations, drive sales and ensure exceptional customer service across a team. The role requires a flexible schedule, including weekends, and oversight of payroll, training and inventory in a high-traffic automotive retail environment.

With a pay range reflecting leadership responsibilities, BSRO offers competitive compensation and benefits, plus opportunities for growth and professional development in a nationwide