Store Manager: Lead Sales & Service Teams

Bridgestone America, Inc.; Lima (OH); On-site; USD 58,000 - 99,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE certified

401(k) match

On-demand pay (daily pay)

Job summary

Bridgestone Retail Operations (BSRO) in the United States is seeking an exempt Store Manager to lead retail performance, supervise staff, and drive sales across locations. The role requires a flexible schedule, typically 40+ hours per week, including weekends, and a focus on customer service, payroll tracking, and store operations.

The position offers a salary between $58,235 and $98,990, with comprehensive benefits beginning on day one, plus training and opportunities for career advancement

Qualifications

• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Retail sales management

Customer service

Payroll tracking

Staff scheduling

Merchandising displays

Negotiation & conflict resolution

Communication skills

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Bridgestone Retail Operations (BSRO) in the United States is seeking an exempt Store Manager to lead retail performance, supervise staff, and drive sales across locations. The role requires a flexible schedule, typically 40+ hours per week, including weekends, and a focus on customer service, payroll tracking, and store operations.

The position offers a salary between $58,235 and $98,990, with comprehensive benefits beginning on day one, plus training and opportunities for career advancement