Store Manager: Lead Sales, Service & Store Ops

Workstream; Angola (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Dairy Queen is seeking an experienced Store Manager to oversee daily store operations, supervise staff, and drive profitability while ensuring an outstanding customer experience. The role requires hands-on leadership, strong communication with staff and customers, and meticulous attention to stock, budgets, and safety standards.

The ideal candidate will manage budgets, monitor financial performance, and supervise recruiting, training, and staff development to maximize sales and store efficiency.

Qualifications

• Experience in retail or hospitality management preferred.
• Strong communication and leadership abilities.
• Ability to manage budgets, stock, and staff scheduling.

Responsibilities

• Oversee daily store operations and staff supervision.
• Manage budgets and financial performance.
• Maintain stock levels and pricing controls.
• Lead customer service to ensure a high-quality shopping experience.
• Recruit, train, and appraise staff; motivate team to meet targets.
• Ensure compliance with safety and health regulations and company policies.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving

Showing initiative

Setting a good example

Job description

Dairy Queen is seeking an experienced Store Manager to oversee daily store operations, supervise staff, and drive profitability while ensuring an outstanding customer experience. The role requires hands-on leadership, strong communication with staff and customers, and meticulous attention to stock, budgets, and safety standards.

The ideal candidate will manage budgets, monitor financial performance, and supervise recruiting, training, and staff development to maximize sales and store efficiency.