Store Manager — Lead Sales & Service Excellence

Bridgestone America, Inc.; Burnsville (MN); On-site; USD 67,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting1

Paid vacation and holidays

On-the-job training and ASE-cert.

Flexible work schedule

401(k) match

On demand pay

Job summary

Bridgestone America, Inc. is seeking a Store Manager in Burnsville, MN to lead daily store operations. This exempt leadership role requires a flexible schedule, typically 40+ hours per week, and weekend work to meet business needs.

A $3,000 sign-on bonus is offered for first-time hires, with a pay range of $67,430.00 to $114,620.00 per year. The Store Manager will drive store sales, manage staff, and ensure exceptional customer service while controlling payroll and budgets.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service and driving store sales & promotions.
• Build customer satisfaction and loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure satisfaction.
• Other duties as assigned.

Skills

Retail sales management

Customer service

Communication

Negotiation

Problem solving

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Bridgestone America, Inc. is seeking a Store Manager in Burnsville, MN to lead daily store operations. This exempt leadership role requires a flexible schedule, typically 40+ hours per week, and weekend work to meet business needs.

A $3,000 sign-on bonus is offered for first-time hires, with a pay range of $67,430.00 to $114,620.00 per year. The Store Manager will drive store sales, manage staff, and ensure exceptional customer service while controlling payroll and budgets.