Store Manager — Lead Sales & People in Outdoor Retail

REI; Eugene (OR); On-site; USD 81,000 - 102,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op in Eugene, Oregon seeks a Store Manager to lead daily store operations, oversee a retail profit center and drive a customer-centric sales culture. You will guide department and shop service managers, develop staff toward sales and service goals, and ensure service excellence while maintaining store performance metrics.

The role emphasizes managing budgets, inventory, community engagement and staff development to deliver REI's outdoor lifestyle and stewardship mission.

Qualifications

• 3-5 years of retail store management experience preferred
• Strong communication and relationship-building skills
• Openness to feedback and collaborative mindset
• Business understanding, innovative thinking and good judgment
• Able to set clear goals and priorities
• Organized, resourceful and deadline-driven
• Motivates and develops staff and fosters engagement

Responsibilities

• Develop and achieve short and long-term retail plans.
• Manage and delegate planned priorities to Sales Managers and Shop Service Managers.
• Create a positive employee experience focused on engagement and retention.
• Use store reports to identify strategies for improving metrics.
• Oversee store's profitability and financial budgeting.
• Monitor inventory levels, facilities, and other assets.
• Engage in local organizations and community events.
• Inspire a customer-centric culture by recognizing and rewarding team.
• Develop top performers and evaluate performance.
• Build teams through effective employee development, involvement, and communication.

Job description

REI Co-op in Eugene, Oregon seeks a Store Manager to lead daily store operations, oversee a retail profit center and drive a customer-centric sales culture. You will guide department and shop service managers, develop staff toward sales and service goals, and ensure service excellence while maintaining store performance metrics.

The role emphasizes managing budgets, inventory, community engagement and staff development to deliver REI's outdoor lifestyle and stewardship mission.