Store Manager - Lead Retail Team & Guest Experience

White House Black Market; Collegeville (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401(k) plan

Paid time off

Monthly bonuses

Employee discounts

Professional development

Job summary

White House Black Market in Collegeville, PA seeks a Store Manager to lead the team and shape a seamless customer experience. You will own store performance, coach associates, manage payroll and schedules, and drive sales while maintaining brand standards and hospitality.

The role requires a minimum of 5+ years in retail management (2 in a Store Manager role), with flexible availability including nights and weekends. Join us to lead with impact and elevate the customer journey across our brand.

Qualifications

• 5+ years of retail management experience, with at least 2 years in a Store Manager role.
• Must be at least 18 years old.
• Flexible availability — including nights, weekends, holidays.

Responsibilities

• Define and execute a vision to prioritize a customer-centered culture and drive store performance.
• Hire, develop and coach a retail team to deliver a customer-centered experience.
• Own the store's financial performance, payroll, scheduling, and sales goals.
• Lead the team with clear expectations, feedback, and empowerment.
• Use store reporting to improve metrics and run the business effectively.
• Maintain a visually inspiring store environment that reflects brand standards.

Skills

Retail management

Leadership

Customer service

Scheduling

Job description

White House Black Market in Collegeville, PA seeks a Store Manager to lead the team and shape a seamless customer experience. You will own store performance, coach associates, manage payroll and schedules, and drive sales while maintaining brand standards and hospitality.

The role requires a minimum of 5+ years in retail management (2 in a Store Manager role), with flexible availability including nights and weekends. Join us to lead with impact and elevate the customer journey across our brand.