Store Manager - Lead Retail Team & Drive Results

Citi Trends, Inc.; Roanoke (VA); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

Citi Trends, Inc. in Roanoke, VA is seeking a Store Manager to lead daily store operations, drive sales and profitability, and build a high-performing team. You will oversee staffing, coaching, and compliance to deliver an outstanding customer experience and maintain financial controls.

This role targets experienced retail leaders who thrive in fast-paced settings, demonstrate accountability, and take ownership of results to grow the store and serve the community.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Operational Excellence & Compliance.
• Customer-Focused Execution.
• Adaptability in a Fast-Paced Retail Environment.

Responsibilities

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
• Uphold all Citi Trends operational policies, procedures, and standards.
• Recruit, hire, onboard, coach, and, when necessary, counsel or terminate associates per policy.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.

Skills

Store leadership

Communication skills

People management

Scheduling

Payroll management

Financial controls

Customer service

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. in Roanoke, VA is seeking a Store Manager to lead daily store operations, drive sales and profitability, and build a high-performing team. You will oversee staffing, coaching, and compliance to deliver an outstanding customer experience and maintain financial controls.

This role targets experienced retail leaders who thrive in fast-paced settings, demonstrate accountability, and take ownership of results to grow the store and serve the community.