Store Manager: Lead Retail Growth & Customer Experience

Tailored Brands, Inc.; Pasadena (CA); On-site; USD 42,000 - 59,000; Full time

Job summary

The Men's Wearhouse, LLC is seeking a Store Manager in Pasadena, CA to lead a store team toward sales and service excellence. You will coach staff, manage operations, and ensure a premier customer experience aligned with company standards.

Responsibilities include recruiting, training, and developing high-performing teams, optimizing schedules, and driving initiatives to meet revenue and branding goals. This role requires strong leadership and communication skills.

Qualifications

• Minimum 3 years’ experience leading, managing, and developing retail teams.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proficient in technology systems, Microsoft Office, and video conferencing.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Lead store staff in meeting sales, service, and operational goals.
• Recruit, hire, and train store team.

Skills

Leadership

Retail management

Training & development

Communication

Organization

Customer service

Tools

POS System

Microsoft Office

Video conferencing

Job description

The Men's Wearhouse, LLC is seeking a Store Manager in Pasadena, CA to lead a store team toward sales and service excellence. You will coach staff, manage operations, and ensure a premier customer experience aligned with company standards.

Responsibilities include recruiting, training, and developing high-performing teams, optimizing schedules, and driving initiatives to meet revenue and branding goals. This role requires strong leadership and communication skills.